This is the archive of the goodrelations dicussion list

Maybe something like SIOC would be great long term, for simple/now -
you could use (Open)Calais for tagging KB articles - might be a start.
or
http://semanticweb.com/wand-releases-new-it-department-taxonomy_b20713

if you can't frame it as a product offer or request then GoodRelations
is likely OT, not that you can't have GoodRelations RDF in with your
other RDF - open world and all that.

so, how's that IPv6 thing coming ....  ;)

Ed


On Mon, Jun 20, 2011 at 11:10 AM, Keith Redfield <kredfield at juniper.net> wrote:
> Hi,
>
> This may be a bit OT, since GoodRelations seems to have it’s feet firmly in
> ecommerce. But I am wondering if anyone on-list has insight into how
> semantic markup might be used/levered in knowledge base(KB) /
> knowledge-management domains, such as enterprise technical support. Clearly
> we could add product markup to KB articles _about_ a product. And that’s
> somewhat helpful all by itself. But concepts other than product are
> (usually) contained within – for example in our case, technologies,
> features, specifications, limitations, etc.
>
> Then my other question is – if we had something, so what? It’s not clear to
> me that the recent advances with Google et al would immediately benefit. But
> I imagine that if all high-tech vendors (for example) whose products have to
> work together (Microsoft, Apple, IBM, Juniper, HP, Oracle etc) adopted such
> markup – it might eventually be easier for consumers  (in the literal sense)
> to find answers. (A simple example would be BestBuy being able to reference
> all articles at apple.com relevant to the iPad you’re browsing…but also even
> the articles at Juniper.net describing our iPad  app)
>
> I have only a lay-persons interest and knowledge of the topic, so apologies
> if this is way off base, but any re-directs appreciated.
>
> Regards,
>
> Keith Redfield
> Juniper Networks, Inc.
>
> And btw we will hopefully soon have some GR markup on our product support
> pages @ www.juniper.net
>
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